Fifty-Five Percent of U.S. Small Business Owners Anticipate Strong Sales for Mother's Day in 2008, According to Constant Contact Survey

WALTHAM, Mass. (Business Wire EON) April 28, 2008 -- While U.S. small business owners' expectations for strong Mother's Day holiday sales have waned over last year's survey, many of them are, in fact, predicting higher sales in 2008. According to the survey, 44 percent of U.S. small business owners anticipate Mother's Day sales in 2008 will be higher than sales last year, while 34 percent anticipate sales to remain the same and 22 percent expect sales will be lower.

More Small Businesses Publicize Mother's Day Promotions

A notable 74 percent of surveyed U.S. small business owners are planning promotional offers for Mother's Day. Furthermore, a strong majority (88 percent) plan to reach out to their customers this year with special Mother's Day email marketing promotions in an effort to capture more business, similar to last year's 86 percent. Other marketing methods, including online marketing (24 percent), flyers (24 percent), direct mail (23 percent), and TV, radio, or newspaper advertising (21 percent), follow email marketing.

"Despite reports of curtailed consumer spending, most small businesses recognize the importance of Mother's Day and don't expect consumers to cut these purchases," said Gail Goodman, CEO of Constant Contact. "Many small businesses are seizing this opportunity to connect with the people who already know and trust their business - their current customers. In fact, our survey indicates that a majority of businesses plan to use cost-effective tools like email marketing to help their customers find meaningful Mother's Day gifts."

Economic Stimulus Payments Unlikely to Boost Sales, Say U.S. Small Business Owners

According to surveyed U.S. small businesses, a majority (62 percent) do not expect the economic stimulus payments, slated to be sent in May to more than 130 million households, to increase sales for their business. This figure is in line with other reports**, that indicate that a majority of consumers will elect to pay bills or buy necessities, rather than other discretionary purchases.

Nevertheless, mothers will be celebrated - according to the survey, mothers can expect to be on the receiving end of traditional Mother's Day gifts again this year. The most anticipated purchases are flowers (37 percent), followed closely by a meal at a restaurant (25 percent), a salon/spa appointment (21 percent), jewelry (13 percent), and clothing (4 percent). In addition, small businesses report that the majority of their customers (75 percent) typically spend $25-$75 each on Mother's Day gifts.

U.S. small businesses also continue to expect online sales to play a large role in this year's Mother's Day sales as more than half (63 percent) expect an increase in online purchases this year.

Below are sample questions from Constant Contact's 3rd Annual Mother's Day Outlook survey. The full results of the survey are available online: http://img.constantcontact.com/docs/pdf/Mothers_day_survey_FINAL.pdf

Do you anticipate a strong Mother's Day season in sales for your

 business?

----------------------------------------------------------------------

Yes                                55%

----------------------------------------------------------------------

No                                 45%

----------------------------------------------------------------------

Do you anticipate your Mother's Day sales to be higher or lower in

 2008 versus last year?

----------------------------------------------------------------------

Higher                             44%

----------------------------------------------------------------------

Lower                              22%

----------------------------------------------------------------------

Remain the same                    34%

----------------------------------------------------------------------

What do you think will be the most popular item during this year's

 Mother's Day season?

----------------------------------------------------------------------

Flowers                            37%

----------------------------------------------------------------------

Meal at a restaurant               25%

----------------------------------------------------------------------

Spa/salon appointment              21%

----------------------------------------------------------------------

Jewelry                            13%

----------------------------------------------------------------------

Clothing                           4%

----------------------------------------------------------------------

Do you feel that the U.S. tax stimulus refund being sent out in May

 will help increase sales for your business?

----------------------------------------------------------------------

Yes                                38%

----------------------------------------------------------------------

No                                 62%

----------------------------------------------------------------------

he 2008 U.S. Small Business Mother's Day Outlook survey was

conducted through targeted online distribution to U.S. small business

owners, who are current customers of Constant Contact, recording

results from more than 1,000 respondents. The survey was conducted

from March 29, 2008 through April 9, 2008.

¶   **PNC Economic Outlook survey: http://www.pnc.com/eos; H&R Block

Survey: http://www.hrblock.com/press/Article.jsp?articleid=1520

¶   About Constant Contact, Inc.

¶   Launched in 1998, Constant Contact, Inc. is a leading provider of

email marketing and online survey tools for small organizations,

including small businesses, associations, and nonprofits. To learn

more, please visit www.constantcontact.com or call (781) 472-8100.

¶   This press release contains "forward-looking statements" within

the meaning of the "safe harbor" provisions of the Private Securities

Litigation Reform Act of 1995. These forward-looking statements are

made as of the date they were first issued and were based on current

expectations, estimates, forecasts and projections as well as the

beliefs and assumptions of our management. Words such as "expect,"

"anticipate," "should," "believe," "hope," "target," "project,"

"goals," "estimate," "potential," "predict," "may," "will," "might,"

"could," "intend," variations of these terms or the negative of these

terms and similar expressions are intended to identify these

forward-looking statements. Forward-looking statements are subject to

a number of risks and uncertainties, many of which involve factors or

circumstances that are beyond Constant Contact's control. Constant

Contact's actual results could differ materially from those stated or

implied in forward-looking statements due to a number of factors,

including but not limited to, the Company's ability to attract new

customers and retain existing customers, the Company's dependence on

the market for email marketing services for small businesses,

nonprofits, and associations and general economic conditions affecting

that market, adverse regulatory or legal developments, the Company's

ability to continue to promote and maintain our brand in a

cost-effective manner, the Company's ability to compete effectively,

the continued growth and acceptance of email as a communications tool,

the Company's ability to develop and introduce new products or

enhancements to existing products, the Company's ability to manage

growth, the Company's ability to attract and retain key personnel, the

Company's ability to protect its intellectual property and other

proprietary rights, and other risks detailed in Constant Contact's

Annual Report on Form 10-K for the year ended December 31, 2007 filed

with the Securities Exchange Commission ("SEC") on March 14, 2008, as

well as other documents that may be filed by the Company from time to

time with the SEC. Past performance is not necessarily indicative of

future results. The forward-looking statements included in this press

release represent Constant Contact's views as of the date of this

press release. The Company anticipates that subsequent events and

developments will cause its views to change. Constant Contact

undertakes no intention or obligation to update or revise any

forward-looking statements, whether as a result of new information,

future events or otherwise. These forward-looking statements should

not be relied upon as representing Constant Contact's views as of any

date subsequent to the date of this press release.

¶   Constant Contact is a registered trademark and the Constant

Contact logo is a trademark of Constant Contact, Inc. All Constant

Contact product names and other brand names mentioned herein are

trademarks or registered trademarks of Constant Contact, Inc. All

other company and product names may be trademarks or service marks of

their respective owners.

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